Privacy Policy
Translation provided for information purposes. In the event of any discrepancy, the Spanish version prevails.
At Tu Nido Tenerife, we understand the importance of protecting your privacy and we are committed to handling your personal information with respect and responsibility. This Privacy Policy explains how we collect, use, protect and, in certain circumstances, share your personal information.
Data Controller:
Trading name: Tu Nido Tenerife
Legal company name: Tu Nido Tenerife SL
CIF: B76752567
Address: Calle el Sauce 9, Local 3, Costa Adeje, Santa Cruz de Tenerife.
Email: [email protected]
Information we collect
We may collect personal information that you provide to us directly, such as your name, email address, telephone number, postal address, property preferences and financial details when you use our services, register on our website, subscribe to our newsletter or get in touch with us.
How we use your information
We use your personal information to:
- Provide, operate and maintain our services.
- Improve, personalise and expand our services.
- Understand and analyse how you use our services.
- Develop new products, services, features and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other service-related information, and for marketing and promotional purposes.
- Send you emails.
Legal basis for processing
The legal basis for processing your personal data is:
- Consent freely given when completing forms on our website.
- The performance of a contract or the application of pre-contractual measures when you request information from us or wish to engage our services.
- Compliance with our legal obligations (tax, accounting, data protection, etc.).
- Our legitimate interest in improving the user experience and the security of the site.
Sharing your personal information
We do not sell or rent your personal information to third parties. We may share your information with third parties in the following circumstances:
- To comply with applicable laws, regulations, legal proceedings or governmental requests.
- To protect the rights, property or safety of Tu Nido Tenerife, our clients or the public, as required or permitted by law.
Information security
We strive to use reasonable security measures designed to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.
Data retention
We will retain your data for as long as necessary to fulfil the purpose for which it was collected, or for the duration of the contractual/commercial relationship. Once this has ended, we will keep the data blocked for the periods required by law.
Your rights
You have the right to:
- Access your personal data.
- Request the rectification of inaccurate or incomplete data.
- Request the erasure of your data when it is no longer necessary.
- Request the restriction of the processing of your data.
- Object to the processing of your data in certain circumstances.
- Request the portability of your data to another provider, where technically feasible.
To exercise any of these rights, you may send a request to the email address [email protected], attaching a copy of your DNI or equivalent identity document.
If you believe that the processing of your personal data breaches data protection legislation, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
International data transfers
No international transfers of your personal data are carried out. Should data be shared in the future with providers located outside the European Economic Area, we will ensure that they comply with appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or their adherence to the Data Privacy Framework.
Automated decision-making
Tu Nido Tenerife does not make automated decisions or carry out profiling based on the personal data we process.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We recommend that you review it periodically. Changes will take effect immediately upon publication on our website.
Contact
If you have any questions or comments about this Privacy Policy, please contact us.
Last updated: 21 March 2025