{"id":29340,"date":"2026-03-23T16:56:59","date_gmt":"2026-03-23T16:56:59","guid":{"rendered":"https:\/\/www.tunidotenerife.com\/?page_id=29340"},"modified":"2026-03-23T17:03:02","modified_gmt":"2026-03-23T17:03:02","slug":"canal-denuncias","status":"publish","type":"page","link":"https:\/\/www.tunidotenerife.com\/en\/canal-denuncias\/","title":{"rendered":"Complaints Channel Tu Nido Tenerife"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29340\" class=\"elementor elementor-29340\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5925fe7 e-flex e-con-boxed e-con e-parent\" data-id=\"5925fe7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a924b77 elementor-widget elementor-widget-text-editor\" data-id=\"a924b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Complaints Channel<\/h1><h2><b>Your voice matters. Your identity is protected.<\/b><\/h2><p><span style=\"font-weight: 400;\">At Tunido Tenerife we believe that trust is built with deeds, not just words. That is why we have set up an internal Whistleblowing Channel, a secure and confidential channel so that anyone linked to our activity can report irregularities without fear of reprisals.<\/span><\/p><p><span style=\"font-weight: 400;\">This initiative responds to our company's commitment to Law 2\/2023 of 20 February, which regulates the protection of persons who report regulatory violations and the fight against corruption, and to the conviction that a real estate company that operates with integrity offers a better service to its clients and to the community.<\/span><\/p><h3><b>Who can use it?<\/b><\/h3><p><span style=\"font-weight: 400;\">The channel is open to anyone who has a relationship with Tunido Tenerife: employees, collaborators, suppliers, customers or third parties who have had professional contact with us.<\/span><\/p><h3><b>What kind of situations can you communicate?<\/b><\/h3><p><span style=\"font-weight: 400;\">Through this channel you can report conduct that you consider to be contrary to the law, professional ethics or the values of our company. Here are some examples for guidance:<\/span><\/p><p><span style=\"font-weight: 400;\">Fraudulent conduct or indications of corruption in any area of business activity. Infringements of current legislation, whether in urban planning, tax, data protection or any other area applicable to the real estate sector. Behaviour contrary to the company's code of ethics, including undeclared conflicts of interest or improper use of privileged information. Situations of harassment, discrimination or any treatment that violates the dignity of individuals.<\/span><\/p><h3><b>Channel guarantees<\/b><\/h3><p><span style=\"font-weight: 400;\">Absolute confidentiality: the identity of the informant is protected at all times, and there is the possibility of making communications anonymously. Protection against reprisals: the law protects those who report in good faith, and at Tunido Tenerife we are committed to guaranteeing this protection effectively. Independent management: communications are processed through a specialised external platform that ensures the impartiality of the process.<\/span><\/p><h3><b>Why have we taken this step?<\/b><\/h3><p><span style=\"font-weight: 400;\">Because working in the real estate sector involves managing important decisions for people: the purchase of their home, the investment of their savings, trust in honest advice. Having a whistleblowing channel is not only a legal obligation, it is a declaration of principles. We want anyone who works with us or contracts our services to know that any irregularity can be reported and will be dealt with.<\/span><\/p><h3><b>Access the Whistleblower Channel<\/b><\/h3><p><span style=\"font-weight: 400;\">You can submit your communication securely through the following link:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f691ef elementor-button-success elementor-widget elementor-widget-button\" data-id=\"5f691ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/whistlelegal.com\/u\/tunidotenerife\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">go to the Complaints Channel<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a62d9fa elementor-widget elementor-widget-text-editor\" data-id=\"a62d9fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The process is simple, guided and available at all times. If you have any questions about how it works, please do not hesitate to contact us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Canal de Denuncias Tu voz importa. Tu identidad est\u00e1 protegida. En Tunido Tenerife creemos que la confianza se construye con hechos, no solo con palabras. Por eso hemos puesto en marcha un Canal de Denuncias interno, una v\u00eda segura y confidencial para que cualquier persona vinculada a nuestra actividad pueda comunicar irregularidades sin temor a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29340","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/pages\/29340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/comments?post=29340"}],"version-history":[{"count":7,"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/pages\/29340\/revisions"}],"predecessor-version":[{"id":29348,"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/pages\/29340\/revisions\/29348"}],"wp:attachment":[{"href":"https:\/\/www.tunidotenerife.com\/en\/wp-json\/wp\/v2\/media?parent=29340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}